← Back to home

Terms of service

Last updated October 19, 2026. Brightline Leads LLC ("we"), Tempe, Arizona. Plain words on purpose.

• Your website: $500 one time, paid by card through Stripe once the site is live on your web address and you're happy with it. Hosting and 30 days of free changes are included. If you don't like the demo, you don't pay. The full website agreement is linked from your demo and your payment email.
• Your web address: always yours. We never buy, hold or control it.
• Monthly plans: the full package is $150 a month (website care, the 24/7 website assistant, the phone assistant with its own local number, your Google listing kept right and a monthly report); the website assistant alone is $49 a month. Anyone already on a plan keeps their price. The first month is free. After that you're billed monthly by card. Cancel any time by emailing us, with no fee; it stops at the end of the month you've paid for. If you cancel, your website and web address stay yours.
• Google listing fix: $199 one time, paid after it's done. You add us as a manager on your Google Business Profile and stay the owner.
• Phone assistant: included in the full package. It answers as a virtual assistant and says so. Texts to your callers start only after the phone carriers approve your business for texting (usually 2 to 3 weeks), and only to people who called or texted you first.
• What we don't promise: a ranking on Google, a spot in ChatGPT or other AI answers, or a set number of calls, jobs or reviews. We report honestly what came in each month.
• Your info: you keep ownership of your business and customer data. We only use it as described in our privacy policy. You confirm the details you give us (prices, hours, services) are correct; the assistant only repeats what you give us.
• If something's wrong: tell us and we'll fix it. Our total responsibility is limited to what you paid us. Arizona law applies.

Texting terms

Last updated October 19, 2026. These terms cover text messages sent by the phone assistant Brightline Leads LLC runs for local service businesses.

• What it is: when you call a business that uses our phone assistant and they can't pick up, that business's line can text you about your call once you say yes: to ask what you need, to share open times, or to confirm your request. Texts come from the business you called.
• How you opt in: on a call to that business, by saying yes (or pressing 1) when the assistant asks if it can text you; or by texting that business's line yourself. We never text anyone who hasn't contacted the business, and we never send marketing or promotional texts.
• How often: message frequency varies with your request; usually a few texts about that one call.
• Cost: Msg & data rates may apply. There's no other charge to you.
• Opt out: reply STOP at any time and you won't get another text from that line. Reply START to opt back in.
• Help: reply HELP, call the business directly, or email [email protected].
• Carriers are not liable for delayed or undelivered messages.
• Your phone number and texting consent are never sold or shared for marketing. See our privacy policy.